AI & Conversational UX Design

Designing Meaningful Experiences for AI-Driven Products

As chatbots, voice assistants, and AI-powered interfaces become part of everyday digital products, UX designers are expected to think beyond screens. This live, online-based course equips designers and product professionals with the skills needed to design clear, ethical, and human-centered conversational experiences.

Participants learn how to design conversations, flows, and interactions that feel natural, useful, and trustworthy — while understanding the opportunities and limitations of AI-driven systems.

Course Details

Starting Soon

2 Sessions per week

Where Live Online Sessions

Fee

When TBC

Seats Limited Seats Available

Submit your request now and our team will contact you as soon as the course is available!

Ramy Sader

Jessica Yammine

Ramy Sader is an Experience Design Director with over 15 years of expertise leading large-scale digital transformation initiatives across finance, aviation, real estate, retail, and education. Currently leading UX strategy at Memac Ogilvy Dubai, Ramy oversees cross-functional design teams delivering enterprise-grade digital experiences for some of the region’s most respected institutions — including the Central Bank of the UAE (CBUAE), AMEX (KSA & MENA), ADCB, Emirates NBD, Emirates Airlines, DXB Airports, Al-Futtaim Real Estate, Masdar City, and IKEA.

Ramy specializes in:

UX strategy & discovery frameworks, Enterprise design systems & scalable UI architecture, Cross-functional collaboration between design and development, Data-driven optimization tied to measurable business growth

Notably, his projects have delivered tangible impact — including +250% e-commerce growth for CBUAE and +230% conversion increases in digital campaigns. Ramy’s teaching approach combines strategic thinking with practical execution. He challenges designers to move beyond visual outputs and think in systems, business impact, and long-term scalability.

Participants in his courses can expect real enterprise case studies, honest industry insight, and frameworks used in high-stakes digital environments.

WHAT THIS COURSE COVERS WHAT THIS COURSE COVERS WHAT THIS COURSE COVERS WHAT THIS COURSE COVERS WHAT THIS COURSE COVERS WHAT THIS COURSE COVERS WHAT THIS COURSE COVERS WHAT THIS COURSE COVERS WHAT THIS COURSE COVERS WHAT THIS COURSE COVERS

Understanding conversation as an interface.
Participants explore conversational design principles, common patterns, and real-world examples.

Structuring meaningful interactions.
This session covers conversation flows, intent design, tone, and managing uncertainty.

Designing responsibly.
Participants learn how to handle errors, bias, transparency, and trust in AI-driven experiences.

From concept to refinement.
The final session focuses on prototyping conversational experiences and testing them with users.

Participants design a conversational experience for a real product or service. Across the sessions, they create conversation flows, define fallback behaviors, and plan testing and iteration. The final prototype demonstrates how conversational UX can be clear, trustworthy, and user-centered.

Who's This For

UX & UI Designers
Designers looking to expand into conversational and AI-driven experiences.

Product Designers & Product Managers
Professionals shaping AI-enabled digital products.

Service & Experience Designers
Those designing end-to-end customer journeys involving automation or AI.

Designers in Digital & Tech Teams
Teams working on chatbots, assistants, or AI-powered services.

By the end of the seminar, you will

Understand how conversational interfaces differ from traditional UI/UX design.
Learn how AI capabilities and constraints shape user experience decisions.
Design clear, intuitive conversation structures for chat and voice interfaces.
Craft conversational tone and behavior that aligns with brand and user expectations.
Learn how to test, evaluate, and improve conversational experiences over time.

Registration Includes

Live interactive sessions led by industry experts

Ask questions, collaborate, network and engage with others

Lifetime access to a community of wise learners and professionals

Certificate of completion

Lifetime access to recorded sessions & course resources

Frequently Asked Questions

Is this course technical or design-focused?

Design-focused. No coding is required.

Do I need experience with chatbots or AI?

No. The course builds concepts step by step.

Is this relevant beyond chatbots?

Yes. The principles apply to voice assistants, automation, and AI-enabled services.

Will sessions be recorded?

Yes. All sessions and materials will be shared.

Can’t find the course you’re looking for?

Tell us what you want to learn — we’ll notify you when it’s live.

Ready to level up with this course?

Submit your request now and our team will contact you as soon as the course is available!